At Raid Supply, we want you to be completely satisfied with your purchase. If, for any reason, you wish to return an item, we offer a straightforward return policy to ensure a smooth process. Please review the following guidelines:
Return Period:
- You may return items for a full refund of the original order price within 60 days of receipt (30 days for international orders).
- Items returned after the specified return period will not be eligible for a refund.
Condition of Returned Items:
- To qualify for a refund, returned items must be in the same condition as they were received. They should be unworn, unused, and in their original packaging.
- Please ensure that all tags and labels remain intact on the items being returned. We cannot offer refunds for items where the tags have been removed.
Return Postage:
- Please note that we do not refund the cost of return postage. The customer is responsible for covering the return shipping expenses.
Lost Items:
- We recommend tracking your returned orders as we cannot be held accountable for any lost items during the return process.
Returns Address:
- Kindly send your returns to the return address on the shipping label
Upon receiving your returned items, our team will inspect them to ensure they meet the stated criteria for a refund. Once approved, we will process the refund for the original order price.
If you have any questions or concerns regarding our refund policy or the return process, please don't hesitate to contact our customer support team. We are here to assist you and make your experience with Raid Supply as smooth as possible.
Thank you for choosing Raid Supply. We appreciate your business and strive to provide the highest level of customer satisfaction.